Concierge

Cape Town Hollow Hotel endeavours to make your stay in Cape Town as comfortable as possible. Along with our professional and friendly staff who will ensure you have everything you need, we offer a range services to suit your travel requirements. For first-time travellers to Cape Town or guests requiring assistance, our seasoned Concierge is available to help guide you to the best restaurants, beautiful beaches and noteworthy attractions across the Western Cape.

Norman Stevens – known by most at the hotel as Norm – is our authentic Cape Town tour guide and has been part of the Cape Town Hollow family for years. Loved by our guests, Norm offers a professional and knowledgeable service, making your stay in Cape Town that much more memorable. Whether you’re hoping to explore Robben Island, hike up Table Mountain or experience the buzzing nightlife of Long Street, we can help to create a safe and unforgettable Cape Town itinerary for you.

Norm offers tours and transfers from Cape Town Hollow Hotel. He is our preferred supplier and offers outstanding, friendly service at reasonable prices. Some of the most popular of his tours are full or half day trips to the Winelands, Cape Peninsula tours, local township tours, shark cage diving trips, catamaran cruises and more. Should you wish to do any other tour, Norm will happily assist and tailor the trip to your preferences.