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Your Concierge at Cape Town Hollow

Cape Town Hollow Hotel endeavours to make your stay in Cape Town as comfortable as possible. Along with our professional and friendly staff who will ensure you have everything you need, we offer a range services to suit your travel requirements. For first-time travellers to Cape Town or guests requiring assistance, our seasoned Concierge is available to help guide you to the best restaurants, beautiful beaches and noteworthy attractions across the Western Cape.

Norman Stevens – known by most at the hotel as Norm – is our authentic Cape Town tour guide and has been part of the Cape Town Hollow family for years. Loved by our guests, Norm offers a professional and knowledgeable service, making your stay in Cape Town that much more memorable. Whether you’re hoping to explore Robben Island, hike up Table Mountain or experience the buzzing nightlife of Long Street, we can help to create a safe and unforgettable Cape Town itinerary for you.

Norm offers tours and transfers from Cape Town Hollow Hotel. He is our preferred supplier and offers outstanding, friendly service at reasonable prices. Some of the most popular of his tours are full or half day trips to the Winelands, Cape Peninsula tours, local township tours, shark cage diving trips, catamaran cruises and more. Should you wish to do any other tour, Norm will happily assist and tailor the trip to your preferences.

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Additionally, the hotel offers a 24-hour shuttle service, tours within the city and surrounds, complimentary transfers to and from the V&A Waterfront and the CTICC, and secure parking is available for our self-drive guests. For the little ones we have cots available on request at the hotel, keeping them safe and snug for the duration of your visit. We also have a qualified doctor on call and available to you 24-hours a day for any medical emergencies.

From offering basic advice on navigating the city to airport transfers and full day trips to the Cape Winelands, we look forward to welcoming you to Cape Town and helping you to enjoy its beauty to the fullest. Please don’t hesitate to contact us for more information. You can also contact Norm on +27 (0) 21 423 1260 or +27 (0) 82 569 8299.